Hilton San Diego Mission Valley

The hotel and lobby were very nicely decorated and felt new and comfortable.

When I made the extra trip to stop at the hotel before going to Sea World, I checked in, had a room reserved on the second floor, so that I wouldn't need to use the elevator, the employee said it would be saved...when I got there at 10:30pm...THEY GAVE THE ROOM AWAY TO SOMEONE ELSE!!!! I had to stay on the 5th floor-no lower level rooms. I had to carry my daughter up 4 flights of stairs. CUSTOMER SERVICE AT ITS WORSE!!!! Also, several rooms on our floor were having a late night party, lots of drinking, yelling, foul language and even domestic abuse. Had to call security 2x.

Room was clean and location was decent

Ice machine was broken the entire trip. The front desk people are of no help whatsoever. Of the 3 people I talked to 2 of them were downright rude. Wouldn't want to come back here.

I assumed there was a continental breakfast. Beware! There is not unless you sign up for it when you book and I was charged 45.00 for cereal and toast. Also, extra fees for parking that were not included in the package. In addition, too far away from the beach and other attractions in San Diego.

Excellent location to get to the mall and restaurants

Parking lot gets full and people park terribly over 2 spaces

The king bed was amazing!!!

My husband and I prefer our room cooler when sleeping but it was still comfortable

I guess the refrigerators are too old ...in my first night I asked to exchange because it was not working and they did for another one that wasn't working either. Finally in my 3rd night the problem was resolved after lots of complaints.

The bed was so nice an clean, and was so soft and comfortable. Loved it! Beautiful room in total. Great restaurants, multiple malls, theatres, and entertainment within walking distance.

The couch was different, it's more of a one person couch.

We loved the bed.

We had to pay for parking which should be included in the price.

The staff in the lounge are very friendly and pleasant

None

The hospitality was excellent it made it 10 times more enjoyable .

I HAVE NOTHING NOT TO LIKE FROM THIS HOTEL

In room with connecting door hence noisy

The room and facility was super clean. Staff was extremely helpful and friendly. Beds were comfortable and location is about 10 mins from gaslamp, balboa, belmont, and zoo.

Front desk staff was very friendly and answered any questions I had.

Location - close to Westfield Mall and 15 minute drive to Gaslamp District Clean Pool is nice ad warm Relaxing view of the hills Free WiFi

Walls are paper thin (you can literally hear everything in the halls) Bathroom is tiny Shower water pressure is bad Not enough space to store clothes or drawers (unless you stay in an executive suite) Parking is $22 per night Halls smelled like rotten eggs (this only happened one night) Sheets are noisy so if others are in the room you'll probably hear them when they are tossing and turning!

Excellent breakfast buffet.

For the price, free continental breakfast.